Privacy Policy

Who we are

AN Boutique is a Dubai, United Arab Emirates business licensed by the Dubai Economic Department (DED). We are responsible for the personal information described in this policy when you interact with our storefront and support channels.

Information we collect

We collect information you provide through browsing, account access, checkout, delivery, support, WhatsApp, Instagram, and newsletter interactions. This can include contact, order, delivery, device, security, preference, and communication data.

How we use information

We use information to fulfil orders, arrange delivery, provide support, keep the service secure, comply with legal obligations, and send marketing where the required consent or another applicable basis is available.

Cookies and browser storage

We use strictly necessary cookies or browser storage to operate the storefront. Optional analytics or advertising technology is not enabled without the notice and consent required by applicable law.

When information is shared

We share information on a controlled basis with service providers that help with hosting, identity, payments, maps, delivery, communications, security, and professional advice, and with authorities where the law requires it.

International processing

Information may be processed outside the country in which you are located when our providers operate internationally. We use applicable safeguards for such processing where they are required.

Retention

We retain information only for as long as reasonably needed for transactions, legal duties, disputes, and security needs. A request to delete information may be subject to limited retention where recordkeeping or dispute obligations apply.

Security

We use reasonable technical and organisational safeguards designed to protect personal information. No online service can guarantee absolute security, so please use appropriate care when sharing information.

Your privacy rights

Where applicable law provides them, you may request information, access, correction, deletion, restriction, objection, or withdrawal of consent. The availability and scope of a right depend on the circumstances and applicable law.

Marketing choices

You can opt out of marketing communications using the option in a message or by contacting us. Opting out does not prevent us from sending service messages about an order or another active customer request.

Contact and complaints

To exercise an applicable privacy right, email cs@an.boutique or contact us on WhatsApp at +971 50 9822310.

If you have a privacy concern or complaint, contact us first so that we can review it and respond appropriately.

Policy changes

We may update this policy when our practices, services, or legal obligations change. The effective date above shows when this version took effect.